EXTENDED SERVICE PLANS
ADVANCE Deployment Services
MAINTAIN Preventative Maintenance
ASSURANCE Extended Warranties
• On-site installation
• Reduce unplanned downtime by preventing problems before they occur. • TouchPoint Medical will help you design and implement a program that can lower your overall support costs and maximize the life of your investment. • You choose the number of Preventative Maintenance visits per year. • Our trained technicians will arrive on site and conduct a comprehensive multi-point inspection which covers the cart, power supply and battery (if applicable).
• Procedure carts play a vital role in clinician workflows. Safeguard them against downtime with hassle-free replacements and rapid response from TouchPoint Medical. • Choose from: • Parts Only coverage • On-Site Service (Parts & Labor) • Available in 3 and 5 year terms • New or existing carts (up to one year from the date of purchase) • Additional discount available if purchased at the same time of the cart purchase
• Unpack, integrate and attach accessories • Connect power supply • Set up wake-on power (if applicable) • Install software • Integrate computer, monitor(s), keyboard, mouse, and additional peripherals • Perform quality inspection and functionality audit • Staging of rollout • On-site training • Per cart pricing, 10 cart minimum
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